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UPDATE: Park District Programs & Memberships

March 18, 2020 05:45 PM
 
AHPDCoronaNews
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The park district realizes that this is a very uncertain time for everyone and would like to share our plan regarding programs and memberships.
 
MEMBERSHIPS: Members of Arlington Ridge Center, Heritage Tennis Club and Forest View Racquet & Fitness Club that have paid in full will have their memberships extended for the length of the closure. Their memberships will be adjusted accordingly when facilities reopen and billing resumes.

Monthly memberships paid via (Auto-Pay/EFT) will be suspended until the facilities reopen. The payments will resume once we reopen and will be extended or credited accordingly.
 
Children at Play Before and After School (CAP) and Preschool programs paid via (Auto-pay/EFT) will be suspended until the facilities reopen. The payments will resume once we reopen and will be extended or credited accordingly. Patrons who paid in full will be credited/refunded accordingly based on the length of closure. 
 
Golf Course Season Passes: Staff will be working with season pass holders to extend the membership or add to the value of the membership based on the length of the closure.
 
Permanent Court Time at Tennis Clubs: Permanent court time will be extended or credited based on the length of the closure.
 
Parties and Rentals: Will be rescheduled or refunded without a cancellation fee.
 
Events: All events that were scheduled to take place during the closure, are being refunded automatically at this time. You do not need to request a refund.
 
Programs: Currently, all programs are on hold. We are working on a plan to reschedule or cancel based on the reopening date. Accounts will be credited/refunded accordingly when we have more clarity on the duration of the closure.
 
If you have any questions regarding this information, please feel free to contact us through our website www.ahpd.org or call and leave a message at 847-577-3000.  We will do our best to respond to you Monday-Friday between 8:30am-4:30pm. We thank you for your patience and understanding and we value you as a customer and look forward to serving you again in the near future.
  
Please note that the above mentioned practices are being offered only during this special closure and are not our standard policies

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