Refund Request Form

This form must be completed for all refunds

To receive a refund for Pre-Summer and Summer Programs, a request must be submitted at least one week before the start of the activity

Refund requests must be submitted through the online form, and refunds will not be issued once a program has ended. All refunds are subject to a $5 administration service fee except under the following circumstances: 

• A request due to dissatisfaction that is approved by the program supervisor
• Refunds initiated by the Park District
• A request due to medical issues submitted with a doctor’s note
• Request to refund a particular date within a program that falls on a date that the resident honors as a religious holiday. Participants may either make up the missed class, if space exists, or have the fee pro-rated to reflect the missed date. The program supervisor can assist you with either option.

Refund Processing:

• It takes about 7 to 10 business days to get your refund processed.
• Be sure to fill out all the required fields on the refund form before submitting it.

Transfers:

• If you’d like to switch to a different activity, contact any park district center for assistance.
• Good news! Transfers don’t have a service fee, unlike refunds.

Reason for Refund Request

1. Illness / Injury *doctor’s note required
2. Moved out of Arlington Heights
3. Schedule conflict w/AHPD programs
4. Satisfaction Guarantee
5. Other *Must explain in the field below